Privacy Policy
Effective Date: May 28, 2026
Company Details & Grievances
Tilak Road, Near Badkas Chowk, Gandhi Sagar
Nagpur, Maharashtra — 440002
1. Introduction
Ashiesh NX Private Limited (“Ashiesh NX”, “Company”, “we”, “our” or “us”) operates retail clothing stores and related digital platforms, including our website, social media pages, customer enquiry forms, promotional campaigns and other online communication channels.
This Privacy Policy explains how we collect, use, store, share and protect personal information of customers, website visitors, vendors, job applicants and other individuals who interact with us.
2. Information We Collect
A. Personal Information
- Name, mobile number, email address, and billing/shipping address.
- City, location, date of birth, or anniversary, where voluntarily provided.
- Customer ID, invoice details, purchase history, and enquiry details.
- Details submitted through our website, WhatsApp, social media, customer forms, or store interactions.
B. Transaction and Billing Information
- Purchase details, product preferences, invoice value, and payment mode.
- Return, exchange, alteration, delivery, or customer-support details.
- We do not intentionally store complete card numbers, CVV, UPI PIN, banking passwords, or similar confidential payment credentials.
C. Website and Digital Information
- IP address, browser type, device information, and operating system.
- Pages visited, time spent on website, and source of visit.
- Cookies, pixels, analytics tags, and similar tracking technologies.
D. Marketing and Promotional Information
- Offer participation details, lucky draw coupons, contest entries, and campaign records.
- Customer feedback, survey responses, preferences, and communication consent records.
E. Job Applicant and Vendor Information
- Name, contact details, resume, experience, business information, GST details, PAN details, bank details, or documents required for evaluation and verification.
3. Purpose of Collection and Use
We use the collected information for the following business purposes:
- To respond to customer enquiries and provide customer support.
- To process purchases, billing, returns, exchanges, and related services.
- To send order status updates, billing info, promotional offers, and service-related communication.
- To inform customers about discounts, sales, exclusive events, and new collections.
- To manage lucky draws, contests, coupons, customer schemes, and promotional campaigns.
- To improve our website functionality, store services, product offerings, and overall customer experience.
- To maintain internal business logs, tax records, accounting, audit, and compliance records.
- To prevent fraud, misuse, unauthorised transactions, and security issues.
- To evaluate vendor proposals, job applications, and business relationships.
4. Consent
By using our website, submitting enquiry forms, sharing details with our stores, participating in offers, or interacting with Ashiesh NX through digital channels, you consent to the collection and use of your information as described in this Privacy Policy.
You may choose not to provide certain information. However, in such cases, we may not be able to provide some services, offers, responses, or transaction support.
You may withdraw consent for marketing communication by contacting us at ashieshnx.support@gmail.com or by using unsubscribe / opt-out options where available.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand visitor behaviour, remember preferences, measure marketing performance, and show relevant advertisements.
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Sharing of Information
We do not sell your personal information.
We may share information only where required for legitimate business or legal purposes, including with website hosting providers, payment gateways, SMS/WhatsApp/email providers, delivery partners, IT/ERP/CRM/analytics vendors, auditors, consultants, lawyers, government departments, courts, regulators, law enforcement agencies, or tax authorities.
Wherever practicable, we require service providers to protect personal information and use it only for the purpose for which it was shared.
7. Data Security
We take reasonable security measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include restricted access, password-protected systems, internal access controls, secure storage practices, vendor confidentiality obligations, and periodic review of data-handling practices.
However, no digital platform, website, email, or internet-based service can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only for as long as necessary for the purpose for which it was collected, or as required under law, tax, accounting, audit, dispute resolution, or business record requirements.
When information is no longer required, we may delete, anonymise, or securely archive it in accordance with our internal practices and applicable law.
9. Your Rights
Subject to applicable law, you have the following rights regarding your information:
- Request access to your personal information.
- Request correction or update of inaccurate information.
- Withdraw consent for marketing communication.
- Request deletion of personal information, where legally permissible.
- Request information about how your data is being used.
10. Children’s Privacy
Our website and services are primarily intended for general customers and are not specifically directed at children.
If we collect personal data of a child for any promotional activity, contest, or campaign, we will do so only with appropriate parental or guardian consent, wherever required under applicable law.
11. Marketing Communication
We may contact you through SMS, WhatsApp, email, phone calls, or social media messages for offers, sale announcements, promotional campaigns, new arrivals, customer support, and feedback.
You may opt out of promotional messages by contacting us at ashieshnx.support@gmail.com.
Even after opting out of promotional communication, we may still send important service, billing, legal, or transaction-related communication.
12. Third-Party Links
Our website or social media pages may contain links to third-party websites, platforms, payment gateways, or social media pages.
We are not responsible for the privacy practices, content, or security of such third-party platforms. Users are advised to read the privacy policies of third-party websites before sharing personal information.
13. Changes to This Privacy Policy
Ashiesh NX Private Limited may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Users are advised to review this Privacy Policy periodically.